Privacy policy

Last updated: February 07, 2026

At KLÉ Ceramics, your privacy matters as much as the craftsmanship of our products.
This policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

We collect the information necessary to deliver your order smoothly and enhance your experience:

Personal Information

Name
Email address
Phone number
Billing & shipping address

Payment Information

Processed securely through trusted payment gateways.
KLÉ does not store or have access to your full card details.

Automatically Collected Data

IP address
Device type
Browser information
Pages viewed
Time spent on the site

This helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

Process and deliver your orders
Send order updates & tracking details
Provide customer support
Improve website functionality & user experience
Personalise offers or communication (only if opted-in)
Prevent fraud and ensure safe transactions

We do not sell, rent, or trade your personal data to third parties.

Sharing Your Information

We only share your information with trusted partners when absolutely necessary:

Courier partners (for delivery)
Payment gateways (for secure payments)
Customer support tools
Analytics platforms (for website performance)

All partners follow strict data protection standards.

Cookies & Tracking Technologies

KLÉ uses cookies to:

Remember your preferences
Improve load times
Help you stay logged in
Understand browsing behaviour
Provide a smoother shopping experience

You can disable cookies through your browser settings, but some features may not work as intended.

Data Security

We take security seriously.
Your data is protected through:

Encrypted connections (SSL)
Trusted payment processors
Strict access controls
Regular security checks

While no online system is 100% breach-proof, we follow industry-standard best practices to safeguard your information.

Your Rights

You can request to:

Access the personal data we hold
Update incorrect information
Delete your data (except where legally required for order history)
Opt out of marketing communications anytime

Just reach out to us at hello@shopkle.com.

Third-Party Links

Our website may contain links to external sites.
KLÉ Ceramics is not responsible for their privacy practices or content.

Retention of Information

We retain your data only for as long as needed for:

Fulfilling orders
Customer service
Legal and tax purposes
Business analytics

After that, it’s securely archived or deleted.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in practices or law.
Continued use of the website means you accept the updated policy.